STUDIO C · AYR
Privacy Policy
Your trust matters to us. Here's how we look after the information you share with Studio C.
Last updated 8 November 2026
Who we are
Studio C is a boutique yoga and Pilates studio based in Ayr, Scotland. For questions about your personal information or to exercise your privacy rights, email hello.studiocyoga@gmail.com.
Information we collect
When you register your interest, contact us, or enquire about workshops and private sessions, we may receive your name, email address, session preferences and anything you choose to include in your message. When you book or pay for a class, our booking provider may collect booking details, attendance records, contact information, transaction details and relevant pass or membership information. Our website and service providers may also process technical information such as device, browser and usage data.
How and why we use it
We use enquiry information to reply to you and arrange requested services (legitimate interests in responding to enquiries, or steps requested before entering a contract). We use booking and payment information to administer classes, fulfil purchases and send essential service communications (contract). We retain relevant financial records where required by law (legal obligation). We send optional promotional or early-access emails where you have given appropriate consent; you can withdraw it at any time.
Early-access emails and marketing
If you sign up for our early-access list, we use your email to send updates about Studio C, booking availability and introductory offers in line with the choices made when you registered. You can opt out at any time by following an unsubscribe option where provided or emailing us. Enquiring about a class or private session does not, on its own, mean that you have agreed to ongoing marketing.
Booking, forms and other providers
We use Squarespace to operate our website, Formspree to receive certain website enquiries and early-access registrations, and Bookwhen for class bookings and related administration. These providers process information as needed to provide their services, subject to their own privacy information and the arrangements we have with them. Payment information may be handled by the payment processor made available at checkout; please check the checkout notices for the provider in use. We do not sell your personal information.
Health and accessibility information
You may choose to tell us about an injury, health condition, pregnancy or accessibility need so that we can discuss appropriate participation or adjustments. Please only share what is necessary. Health information receives additional protection under data protection law. Before collecting or storing health information, Studio C must establish and document the appropriate lawful basis and special-category condition and provide any required specific consent wording.
How long we keep information
We keep information only for as long as it is needed for the purpose for which it was collected, including responding to enquiries, running bookings, meeting legal and accounting requirements, handling complaints and honouring marketing preferences. Marketing contacts are removed or suppressed when they opt out, except where limited information is needed to respect that request. We periodically review information we hold and securely delete it when no longer needed. Specific retention periods will be reviewed as our booking and accounting processes are finalised.
International processing and security
Some providers may process personal information outside the UK. Where an international transfer is subject to UK data protection rules, we will rely on an appropriate legal transfer mechanism. We take reasonable steps to limit access to personal information and use trusted service providers, but no online service can guarantee absolute security.
Your rights
Depending on the circumstances, you may have the right to access your information, ask for it to be corrected or erased, restrict its use, object to processing, request portability, or withdraw consent. You can object to direct marketing at any time. Contact hello.studiocyoga@gmail.com to make a request. If you have concerns about how we handle your information, you can also complain to the UK Information Commissioner's Office (ICO).
Cookies and updates
Our website and embedded services may use cookies or similar technologies. Necessary technologies support site operation; any non-essential analytics or marketing technologies must be managed according to the consent options shown on the website. We may update this notice if our services, suppliers or legal obligations change. The updated version will be displayed on this page.