Booking Terms

Booking & attendance

Our yoga and Pilates classes have a maximum of 12 places. Please book in advance through our booking system. Your place is confirmed when you receive a booking confirmation.

Check the class, date and time before booking, arrive promptly and follow reasonable studio safety guidance.

Cancellations & refunds

Please cancel through your booking account at least 12 hours before class. When you cancel in time, an eligible pass or membership credit is returned for use before its original expiry. Cancellation does not extend the expiry date.

With less than 12 hours’ notice, or if you do not attend, the class credit may be forfeited. For single drop-in tickets, please contact us about rebooking or refund options. Any additional charges will be clearly disclosed before purchase.

If Studio C cancels a class, we will arrange a suitable alternative or an appropriate refund or credit in line with your statutory rights. Contact us about exceptional circumstances; we will consider these fairly. Nothing here limits your statutory consumer rights.

Welcome & flexible passes

Welcome Pass: three regular classes for £34, reduced to £24 with code WELCOME10. The introductory discount is for new customers only, once per person. The pass is valid for 14 days from the first booked class and does not renew automatically. Please check that the code is applied before paying.

Flexible passes: one-off purchases for regular classes, valid for 30 days from the first booked class, with no automatic renewal. Unused credits expire and cannot be carried forward.

Passes cover Sculpt Pilates, Flexibility Yoga, Yin Yoga and Yoga Nidra, but not workshops or private sessions. The expiry date and eligible classes shown at checkout take precedence if any details differ.

Monthly memberships

Our Core, Connection, Balance and Collective memberships include a set number of regular classes each month. If you select an automatically renewing membership, payments recur monthly until cancelled in accordance with the terms shown at checkout. Check the amount, renewal date and cancellation details before buying.

Your class allowance resets with each monthly billing period. Unused credits do not roll over. For a recurring membership, cancel before the next renewal if you do not want another charge. Access to classes already paid for depends on the membership terms confirmed at checkout.

Monthly memberships are intended to become available when regular bookings open; their launch timing and payment arrangements will be confirmed before sale.

Private sessions & workshops

Private sessions are arranged by enquiry and confirmed only when the appointment and booking/payment arrangements are agreed. We will explain any session-specific cancellation or rescheduling conditions before payment.

Workshops are booked separately, with any relevant cancellation terms shown before purchase. Regular class credits, memberships and the Welcome Pass cannot be used for private sessions or workshops unless we expressly say otherwise.

Wellbeing, privacy & contact

Please choose classes suitable for your ability and let Caroline know privately if you need movement alternatives. If you are unsure about participating after illness, injury or during pregnancy, consider seeking advice from an appropriate healthcare professional.

We use booking information to manage reservations, payments and essential class messages. Marketing is optional. See our Privacy Policy for details.

Questions about bookings, cancellations or accessibility? Visit our Contact page. Studio C will take reasonable care in providing its services, and nothing in these terms excludes liability where the law does not allow it.